About our commercial service
Western North Carolina is home to the mountains, and some of the quickest growing counties in the state. Our communities and industries require modern technology services to match growing demand and development. Whether it’s assisting with difficult problems or deploying new networks and infrastructure, we want to ensure our region is supported. For commercial clients, we offer support for back-technical problems, or assistance on front-end matters such as user on-boarding or remote support services.
Our services
Troubleshooting
Sometimes, there are problems that are difficult to pinpoint or resolve. The time spent trying to find an obscure technology problem is often headache inducing and a productivity sink. We have experience detecting problems from physical or digital reasons and can determine or resolve many troubles affecting your organization.
Hardware
If you need hardware support we provide installation, maintenance, repairs, and more for most office devices as well as cable management. We can also analyze your environment and provide you with the information you need to make informed tech decisions.
Software & Networking
We have experience in logic anywhere between the digital and application layer. Certified in networking, we can connect devices or systems in any configuration optimized for your environment. We are familiar with many common and industry specific programs, and are adaptable to your needs.
Pricing
Our pricing varies depending on the tasks and skills required to complete a job. We take a comprehensive approach to tech systems and generally charge between $65-$150/hour depending on environment size, complexity, risk, and project length. Customer service and satisfaction are our priority, and we aim to provide quality and efficient service for the community.
Phone Call
$0
- Phone calls and texts are always free.
- Let us know what you need!
- We will ask questions to research the problem.
- We can schedule a date to resolve your needs or plan a consultation.
Consultation (Support and Projects)
$0 – $125 First Time Consultation
- Initial rate is based on travel and environment complexity.
- In person consultation to review your goals and current standing to meeting those goals.
- We can resolve support tickets, provide assistance with planning technology development, or work on larger projects to scale your operation as needed.
- Our goal is to understand your company’s tech usage and needs, and find out how to optimize your systems and an efficient and effective environment to meet your needs.